Marysville General Hospital

As the CFO of Marysville ecumenical Hospital, I realize we pay off a serious accounts receivable problem here. It has gotten out of control, and we argon difference to get it lynchpin in control. All it takes is a little effort from everyone to get us subscribe on here. With the process improvement plan I am proposing, I leave behind study the financial aid and cooperation of the medical staff, the clinical departments, the business office, health entropy management, and completely other departments.To propose my plan of upward(a) the latest situation of the hospital, I will need to get a current report on whole past, current and future order of battle data from the finance department to determine how much we are actually losing at this point. I need to collect the admissions and registration information from the business office. I excessively need electronic medical records information from health information management. I need a current report on charge captures fro m the nursing staff.I need a current report on the locating of claims processing, payment posting, and secondary billing/patient follow-up. For this plan to be a success we will need complete cooperation from everyone. We need to get some experienced personnel or train our current personnel to do the admissions more accurately. The nursing staff should not have to check vitals and register patients also. patient of registration should be done before the patient even sees the nurse unless its a vivification or death situation.Clear instructions will be given to these staff members to ensure that we have all the current contact and billing information and legible copies of all documents and claims are processed appropriately. With verification of all information, we should see a more smooth billing process and the correct plan codes being utilize to the various accounts. The implementation of the electronic medical records has been very helpful to all departments because all patie nt information is in the system and accessible if needed.However, we have to ensure that our physicians are charting their patients information in a timely manner and giving detailed information about diagnosis and plan of care. If the physicians are not completing their charts on time, we will have to put them on some sign of happy chance until they are up to date on their charts. We cannot let them continuously see patients and not complete their charts because they would have too many to try to catch with. Therefore, we should have time period deadline for all patients charts. If the physicians are not beingcompliant, they will go into suspension.We understand they have a busy schedule, but if we have to endlessly remind them that there are charts that need to be completed, we will do that. We will designate a couple of staff members to stay on top of the physicians if we deem it necessary. To help with charge captures, we will drape in the Clean Claims Module from MedXL to ensure that all the claims requirements for the various insurance companies are current and up-to-date. It will also ensure that we are notified of any changes that may occur.I would much prefer if we invest in this programme to ensure clean claims processing to ensure we receive payments for services provided in a timely manner. both little bit helps. As far as selfpay patients, we should look into some type of dissolve plan that may assist these patients with the cost of their services. If we can offer some kind of discount or financial assistance to our patients, it may prevent us from having to send so many of their accounts to the collection agencies where we are losing monies because of the fee the collection agencies charge to collect on our behalf.We can also remind patients about their bills when they come in. There should be a notification that pops up when we go into a patients account that lets us know they have an outstanding balance. With the cooperation of all depa rtments and staff members, we can bring Marysville General Hospital back to previous accounts receivables standings. Teamwork is required and not optional. Lets keep our community happy.